Privacy Policy

Who is Acumen New Zealand?

Acumen New Zealand has an office in Wellington and Auckland:


Level 7, Simpl House,

40 Mercer Street,

Wellington 6010


Level 2, AIG building

41 Shortland Street

Auckland 1010

NZ Company Number: 1054551

Email: [email protected]

What personal information does Acumen collect?

As part of our services to you we will collect your personal information. Any optional information is clearly highlighted, and you can utilise our services without providing this information.

The following details explain what personal information is collected:

Purchasing our services

When you engage Acumen New Zealand, we will ask you to provide basic contact information and billing information.

Contacting us via Social Media

When you contact us via social media we collect information about your social media ‘handle’ used and the contents of your posting.

Signing up for Our Mailing List

When you sign up for our mailing list we will collect your name and email address.

Registering for an Event

When you register to attend an event, we will collect your basic contact information.

Tracking Information

We may collect statistical information about your visit to our website to help us improve it and track trends in usage.

How do we use cookies?

We may collect statistical information about your visit to our website to help us improve it and track trends in usage.

How do we use cookies?

A cookie is a piece of code that creates a file on your computer to track the pages that you view on our website. You may turn off cookies at any time.  Most browsers have a feature that allows the user to refuse cookies, or issues a warning when cookies are being sent. Turning off cookies will not affect your ability to use this site.

The primary information usually collected through cookies is statistical and technical information about equipment, and visitor actions on our website, such as:

With the exception of IP addresses, none of the information collected through these methods is personal data.

The table below sets out the cookies that we use and what we use them for.




Google Analytics - These cookies are used by Google to provide website Analytics. The cookies will register a unique ID that is used to generate statistical data on how the visitor uses the website
· _ga

· _gat

· _gid
· 2 years

· session

· session
New Relic - This cookie is used to monitor site performance and user experience.
· jsessionid
· session

We also have a number of targeting cookies which are sent through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites.  Our advertising partners who utilise these include:

Why we collect your personal information?

We collect personal information for some or all of the following reasons:

What legal basis do we have for processing your personal information?

We process your personal information because you have given us permission and we need to process the information to provide the services you have requested and/or to fulfil our contract with you. We may also process your personal information to comply with the law e.g. our tax obligations.

Who do we share your information with?

We sometimes utilise sub-contractors to enable the provision of services to you. Personal information may be provided to these sub processors as part of delivery of the services.

We do not directly share anonymised information relating to your website usage with any other party. However as detailed within Google’s privacy policy  they may share this information publicly and with their partners.

We do not disclose your personal information to any third party other than those described previously or when legally mandated.

How do we secure your information?

We use appropriate technical, organisational and administrative security measures to protect any information we hold from loss, misuse, and unauthorised access, disclosure, alteration and destruction.

Do we use automated decision making or profiling?

We do not use automated decision making or profiling.

How long do we keep your information?

We don’t keep your personal information for longer than required.

We will keep your personal information:

We may keep just enough of your personal information to ensure that we comply with your requests not use your personal information or comply with your right to deletion.

Where do we hold your information?

We hold your personal information in the following locations:

Wherever your information is held we ensure you rights are protected. We do this by:

What are my rights?


How We Protect Your Right

The right to be informed
We have published this Privacy Notice to keep you informed as to what we do with your personal information. We strive to be transparent about how we use your personal information.
The right to access
You have the right to access your information. Please email us if you wish to access the personal information we hold about you.
The right to correction
If the information we hold about you is inaccurate or not complete, you have the right to ask us to rectify it. You can correct your information by emailing us.
The right to deletion
This is sometimes called ‘the right to be forgotten’. If you want us to delete all your personal information please email us.
The right to restrict processing
You have the right to ask us to restrict how we process your personal information. This means We are permitted to store the data but not further process it. If you want us to restrict processing of your information, please email us.
The right to data portability
We will allow you to obtain and reuse your personal information for your own purposes across services in a safe and secure way. Please email us if you wish to port your information.
The right to object
You have the right to object to how we process your personal information. If you wish to object please email us.
The right to withdraw consent
If you have given us your consent to process your personal information but change your mind later, you have the right to withdraw your consent at any time. If you want to withdraw your consent, please email us.
The right to complain to a Supervisory Authority
You have the right to complain if you feel that we have not responded to your requests to solve a problem.


If you have given us your contact details, we may use these to send you marketing messages by email, post, phone and social media to keep you aware of.

You can stop receiving marketing messages from us at any time. For email marketing, the best way to do this is to click on the 'unsubscribe' link in any email you receive.

When you sign up to our email mailing list

We use a third-party email service, MailChimp, to manage our regular email communications and MailChimp act as a data-processor on behalf of Acumen New Zealand.

MailChimp is a US company and has staff based outside the EEA, and stores your data in the US. MailChimp is certified under the EU-US Privacy Shield framework. When you sign up to our email alerts, you agree to your data being stored in this way.

As a subscriber to our email alerts, we may contact you from time to time to ask for your feedback on how to improve our email alert service.

As a data processor on behalf of Acumen New Zealand, MailChimp will use your information to send you email alerts if you request them. You can find out more about how MailChimp collects and stores your information.

How do I lodge a complaint?

You can complain by writing to:

Chief Operating Officer

Level 7, Simpl House,

40 Mercer Street,

Wellington 6010

New Zealand

Or email us.

You also have the right to make a complaint to the New Zealand Office of the Privacy Commissioner. Information about how to lodge a complaint is available on their website.

If you are a European resident you also have the right to make a compliant to the relevant Supervisory Authority.

Will we change this privacy notice?

We may change this notice from time to time in the future. Any such changes will be posted here and, where appropriate, notified to you in writing. We advise you to check back frequently to see any updates or changes.